Dear users, please read the policy statement carefully and be sure to understand our rules for handling your personal information. If you have any questions, please contact our customer service for consultation. If you do not agree with any terms in the Privacy Policy（“the Privacy"), you should immediately stop accessing and using this software. This policy may be updated or modified from time to time in the future based on information processing situations. Please read, understand and agree to this Policy and any supplementary Policies before submitting your personal or privacy information to us.

We are committed to protecting and respecting your privacy. We may collect and use information about you when you use our products and services. We wish to explain to you through the Privacy Policy how we collect, use, save, share and transfer such information when you use our products and services.

This privacy policy can help you understand the following.

1. How we collect your personal information

2. How we use cookies and similar technology

3. How we use your personal information

4. How we share，transfer and publicly disclose your personal information

5. How we protect and store your personal information

6. How can you manage your personal information

7. About survey

8. Information protection of minors

9. The application and update of the Policy

10. How to contact us

Personal information refers to all kinds of information recorded electronically or by other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. The personal information covered by this privacy policy includes: basic information(including name, mobile phone number, and email address) company information (including name, website, position, and department) commonly used device information(including hardware model, IP address, operating system type, and browser information) and personal location information (precise location information, latitude and longitude)

1. The information you provide directly

(1)Registration information

When you register for the software account or use our products or services, you are required to provide your name, mobile phone number and email address. If you do not provide the above information, you may not be able to register an account or use our products or services.

2. Automatically collected information

In order to improve our products and services, and to send you the market survey questionnaire and the project requirements of some market survey questionnaire more targeted and accurate, we may collect the following information from you: commonly used device information (including hardware model, IP address, operating system type, and browser information) , and personal location information(precise location information, latitude and longitude).

3. Third party Information

You can through the microblogging, WeChat, QQ, alipay, etc. The third party account to log in the software, we may get you authorized Shared account information from a third party (identification ID, head, nickname, etc.), and after you agree to this privacy policy to your escrow account with your account binding, so you can directly by the third party account login and use our products and services. We will use your personal information in accordance with the agreement with the third party, after confirming the legitimacy of the source of personal information, and in compliance with relevant laws and regulations.

Cookies are text files containing small amounts of information which are downloaded to your browser or device when you visit a certain web address.We use cookies and similar technologies for several reasons:

2.1 To determine the login status of the registered user

2.2 To improve our products and services and provide you with personalized content.

2.3 For the market research project

We do not use cookies for any purpose other than those described in this privacy policy. You can manage or delete cookies based on your preferences. You can clear all cookies saved on your computer. Most Web browsers have a feature to block cookies.

3.1 When using our services, it is used for authentication, user service and security precautions, etc.；

3.2 Personalized services and help us design new services to improve the existing service experience;

3.3 Data research and data analysis in market research;

3.4 Daily operational activities；

3.5 Report to relevant departments in accordance with laws and regulations or regulatory requirements.

4.1 Information we share

We will not provide your personal information to third parties without your consent or authorization. However, with your confirmation and consent, we can share your personal information under the following circumstances.

· Obtain your express consent or authorization in advance;

· Provide it as necessary in accordance with applicable laws and regulations, legal procedural requirements, and mandatory administrative or judicial requirements;

· Only by sharing your information can we realize the core functions of our products and/or services or provide the services you need;

· Handle your disputes with others according to your needs;

· Based on academic research;

Share with our affiliates: Within the purpose of this policy statement, your personal information may be shared with our affiliates. As a policy, we will only share the necessary information. If the affiliate wants to change the purpose of processing personal information, it will ask for your authorized consent again.

We may share some of your information with third parties such as partners to provide better service and experience. We will only process your personal information for specific, clear and legal purposes, and only share the information necessary to provide services. At the same time, we will sign a rigorous confidentiality agreement with it, requiring them to process personal information in accordance with our instructions, the Policy and any other relevant confidentiality and security measures.

4.2 Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

· Transfering with express consent: After obtaining your express consent, we will transfer your personal information to other parties;

· In the case of merger, acquisition or bankruptcy liquidation, such as the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek authorization from you again.

4.3 Public Disclosure

We will only publicly disclose your personal information if we take security measures that meet legal and industry standards in the following circumstances:

· Obtaining your explicit consent;

· Based on laws and regulations, legal procedures, litigation or mandatory requirements of government authorities. However, we guarantee that when we receive the above request for disclosure, we will require the corresponding legal documents.

We are committed to maintaining the privacy and integrity of your personal information. We value the security of personal information. We adopt standard practices in the Internet industry to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information.

We will do our best to protect your personal information, but please understand that due to technical limitations and possible malicious means, it is impossible to always guarantee 100% security of information in the Internet industry. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

In the event of a personal information security incident, we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, the remedial measures for you, etc.\tWe will inform you of the incident in a timely manner by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will issue an announcement in a reasonable and effective way.

We will only keep your personal information within the time necessary to achieve the purposes described in the Policy, but for the purpose of complying with applicable laws and regulations, court decisions or rulings, requirements of other competent authorities, safeguarding the public interest, etc., we may appropriately extend the storage time of personal information.

We will do everything possible to take appropriate technical means to ensure the accuracy of the personal information collected about you and to ensure that it is updated in a timely manner.

6.1 On the PC side, after logging in, you can modify the following three types of information in the account settings : account information, personal information and redemption information.

2、 On the mobile phone, after logging in, you can modify all personal information in mine

7.1 Relevant information about the surveys includes the content of the surveys(questions, logics, quota schemes, etc.) and the response data of the interviewees, all of which are your business data. As a service provider, we strictly implement your instructions to process your business data, and do not make any unauthorized use or disclosure of your business data except as required by consensus with you or clear laws and regulations.

7.2 You are responsible for your business data sources and content, and we prompt you to carefully judge the legality of data sources and content. All results and responsibilities arising from the violation of laws and regulations, departmental rules or national policies caused by the content of your business data shall be borne by you.

7.3 We have the right to conduct comprehensive statistics and profiling of your business data. These operations are anonymous and overall data.

8.1 If you are a minor in your country or region, you should obtain the written consent of your parents or legal guardians before using our products and/or services. We protect the personal information of minors in accordance with the provisions of relevant national laws and regulations.

8.2 For the collection of personal information of minors with the consent of parents or legal guardians, we will only use or publicly disclose this information if permitted by law, with the express consent of parents or guardians, or necessary for the protection of minors. If your guardian does not agree with your use of our services or provide us with information in accordance with this policy, please immediately terminate the use of our services and inform us in time so that we can take corresponding measures.

All products and services provided by PowerCX are applicable to the Policy.

The Policy will be updated in due course when the following major changes occur:

· If our basic situation changes, such as owner changes caused by mergers, acquisitions and reorganizations;

· If the scope, purpose and rules of the collection, storage and use of personal information change;

· If the object, scope and purpose of providing personal information to the outside world have changed;

· If the way you access and manage personal information changes;

· If data security capabilities and information security risks change;

· If the channels and mechanisms for users to inquire and complain, as well as external dispute resolution agencies and contact methods, have changed;

· If there are other changes that may have a significant impact on your personal information rights.

For major changes in policy, we will send you change notifications through different channels, including but not limited to website announcements, text messages, etc.

Please contact us with any questions about our Privacy Policy by email: service@powercx.com, we will solve your problem in time.

Last updated on 24 November 2021